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KEEPRS Store Locations

Click on a store location for more information.
Toll free: 1-877-4KEEPRS
(1-877-453-3777)

ST. CLOUD, MN
(opening Mid-Nov)

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SAUK RAPIDS, MN
Monday - Friday:
8:30 a.m to 5:00 p.m.

ST. PAUL, MN
Monday - Friday:
8:30 a.m. to 5:00 p.m.

ATHENS, GA
Monday - Friday:
9:00 a.m to 5:00 p.m.


On This Page:

The story of KEEPRS

Returns and Refunds

Problems/Suggestions

Delivery Methods & Timing

Privacy

Scholarships

KEEPRS related Links

Donation Request

 

     

THE STORY OF KEEPRS

On January 29th, 1996, St. Joseph, MN Police Officer Brian Klinefelter, age 25, stopped a vehicle believed to be involved in a robbery that had just occurred in a neighboring city. During the traffic stop, Officer Klinefelter was shot several times and died. Officer Klinefelter left behind his beloved wife, Wendy, and two-month old daughter Katelyn.

Three years later, Wendy and Officer Klinefelter’s two brothers Jason and Greg opened a law enforcement store in the same community Officer Klinefelter served. They named the store K.E.E.P.R.S., Inc. (Klinefelter’s Enforcement & Emergency Product, Resource & Supply, Inc.). Their purpose for opening the store was to serve all law enforcement officers that serve our communities and stay connected to those officers who provided so much support after Brian’s death. As customers enter the St. Cloud store, they can view Officer Klinefelter’s duty belt and badge in a showcase displayed to keep his memory alive. We invite you to visit the store in St. Cloud, Minnesota, if you have the opportunity.

Wendy, Jason, and Greg made it their mission to provide high quality uniforms and duty gear while offering exceptional customer service. Their experience supports their efforts. Wendy graduated with a degree in Criminal Justice, has numerous years of experience in retail sales, and now is the President of KEEPRS. Both Greg and Jason were reserve officers with the St. Cloud Police Department. Greg has since finished his law enforcement degree and has become a police officer following in his brother Brian’s footsteps.  Jason left his previous employer and has become the Director of Sales and Marketing for KEEPRS. Together with our staff of over 20 people, and three Minnesota locations, we deliver great products with exceptional service.

KEEPRS’ most recent accomplishments include making the Inc. 5000 list of America’s Fastest Growing Companies, for the last two years in a row.  We are proud of our successful growth, and owe it to all of the men and women that serve and keep us safe in our communities.

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RETURNS AND REFUNDS

We will be happy to return any unused, unaltered, merchandise with a receipt within 90 days of purchase. A company check will be issued for any cash / check return over $20.00. Returns without a receipt will be issued a store credit. All returns are subject to a 20% restocking fee.

Boots: We are unable to return any non defective boots / shoes that have been worn outside. Please ensure comfort by wearing them on a carpeted surface only. We will exchange / repair defective boots per the manufacturer’s warrantees.

Uniforms: We will return any uniform item that is defective or has been improperly altered by KEEPRS staff. We are unable to return any items that have been laundered, embroidered, screen printed, or trousers that have been hemmed to an inseam of 29” or shorter. Any other return of a customized garment (hemmed pants, patched shirt/jacket, etc.) will be subject to a 20% restocking fee.

Duty gear: We will return / replace any defective duty gear per the manufacturer’s warrantees. Any unused duty gear may be returned as outlined in our policy if it is returned with the original packaging in tact.

Body Armor: A $100.00 nonrefundable deposit is required when ordering body armor unless it is billed to a department or agency pre approved for billing. We will be responsible for the fit of the body armor as measured in the store. Improper fitting armor must be reported to KEEPRS and resized within 30 days of receiving product.

Special orders: Full payment is required when placing an order for a specialty or non stocked item. Please be aware that most special order items take 4-8 weeks to arrive. All returned special/non-stock orders are subject to the manufacturer’s return policy. Any allowable return by the manufacturer is subject to a minimum 20% restocking fee. Custom orders such as badges, nametags, and custom collar brass are non returnable.

Fire Arms & Ammunition: Due to safety considerations, Fire arms and ammunition are non-returnable.

All clearance / closeout merchandise sales are final and non returnable.

Refunds
We will notify you via phone or mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

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PROBLEMS, QUESTIONS, SUGGESTIONS

If you have any problems with your order, please don't hesitate to contact us by calling 1-877-4KEEPRS (1-877-453-3777).

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DELIVERY METHODS AND TIMING

All items will be shipped via USMail, Spee Dee, or UPS, generally within 3 days of the date of order.

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PRIVACY STATEMENT

KEEPRS respects your privacy and is committed to maintain and use customer information in a responsible manner. The information you provide will not be shared with any third party or outside company and will be used only to provide you with the best possible service.

If you choose to supply KEEPRS with your telephone number, be assured it will only be used by us for the purpose of contacting you regarding your order. Your telephone number will not be shared with any third party or outside company.

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SCHOLARSHIPS

Brian Klinefelter Scholarship
Visit the Central Minnesota Community Foundation to learn about this student scholarship sponsored in part by KEEPRS. When you arrive at the Foundation page, scroll down and select "Alexandria" from the "Narrow list by College" menu. Click "Submit" and you will be taken to information about the scholarship.

Klinefelter Family Scholarship Fund
Visit the Central Minnesota Community Foundation to learn about this student scholarship sponsored in part by KEEPRS. When you arrive at the Foundation page, scroll down and select "Alexandria" from the "Narrow list by College" menu. Click "Submit" and you will be taken to information about the scholarship.

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KEEPRS RELATED LINKS

A Legacy for Success
From the largest adversity often comes the greatest triumph. It's a little odd to think that a successful retail shop started from a tragic event, but it's true. Click the link above to read the story.

Minnesota Association of Women Police - Officer of the Year Award
Wendy Klinefelter Tragiai, owner of KEEPRS, sponsored the Officer of the Year Award.

Among Women Magazine (pdf 1.5Mb)
KEEPRS is highlighted in Among Women Magazine.

 

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