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On This Page:

The story of KEEPRS

Returns and Refunds

Problems/Suggestions

Delivery Methods & Timing

Privacy

Scholarships

KEEPRS related Links

Donation Request

 

     

THE STORY OF KEEPRS

On January 29th, 1996, St. Joseph, MN Police Officer Brian Klinefelter, age 25, stopped a vehicle believed to be involved in a robbery that had just occurred in a neighboring city. During the traffic stop, Officer Klinefelter was shot several times and died. Officer Klinefelter left behind his beloved wife, Wendy, and two-month old daughter Katelyn.

Three years later, Wendy and Officer Klinefelter’s two brothers Jason and Greg opened a law enforcement store in the same community Officer Klinefelter served. They named the store K.E.E.P.R.S., Inc. (Klinefelter’s Enforcement & Emergency Product, Resource & Supply, Inc.). Their purpose for opening the store was to serve all law enforcement officers that serve our communities. As customers enter the St. Cloud store, they can view Officer Klinefelter’s duty belt and badge in a showcase displayed to keep his memory alive. We invite you to visit the store in St. Cloud, Minnesota, if you have the opportunity.

Wendy, Jason, and Greg made it their mission to provide high quality uniforms and duty gear while offering exceptional customer service. Their experience supports their efforts. Wendy graduated with a degree in Criminal Justice, has numerous years of experience in retail sales, and now is the President of KEEPRS. Both Greg and Jason were reserve officers with the St. Cloud Police Department. Greg is now finishing his law enforcement schooling to follow in his Brian’s footsteps, and Jason travels northern Minnesota as an Account Manager for KEEPRS. Together with our staff of over 20 people, and two Minnesota locations, we deliver great products with exceptional service, and are grateful that you have chosen to visit our website. Thank you for all that you do, and for the opportunity to earn your business.

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RETURNS AND REFUNDS

Return and Refund Policy
Within 30 days of receipt of your order, you may return any item in its original condition for a full refund. Any item that has been worn or in any way used will not be accepted for return.
Please note that we can process returns and refunds only for items purchased from KEEPRS You can also cancel unshipped items by calling our customer service number at 1-877-4KEEPRS (1-877-453-3777).

Returns are Easy

Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. For your protection, we recommend that you use the USPS, UPS or insured Parcel Post for shipment. If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:

KEEPRS
1000 S. Benton Drive
Suite 420
Sauk Rapids, MN 56379

Special orders may be subject to a 20% restocking fee. Any pant hemmed to a 29” inseam or shorter is not returnable. Custom Badges, name tags, collar brass, and embroidered items are not returnable unless it is in our error.

Refunds
We will notify you via phone or mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

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PROBLEMS, QUESTIONS, SUGGESTIONS

If you have any problems with your order, please don't hesitate to contact us by calling 1-877-4KEEPRS (1-877-453-3777).

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DELIVERY METHODS AND TIMING

All items will be shipped via USMail, Spee Dee, or UPS, generally within 3 days of the date of order.

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PRIVACY STATEMENT

KEEPRS respects your privacy and is committed to maintain and use customer information in a responsible manner. The information you provide will not be shared with any third party or outside company and will be used only to provide you with the best possible service.

If you choose to supply KEEPRS with your telephone number, be assured it will only be used by us for the purpose of contacting you regarding your order. Your telephone number will not be shared with any third party or outside company.

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SCHOLARSHIPS

Brian Klinefelter Scholarship
Visit the Central Minnesota Community Foundation to learn about this student scholarship sponsored in part by KEEPRS.

Klinefelter Family Scholarship Fund
Visit the Central Minnesota Community Foundation to learn about this student scholarship sponsored in part by KEEPRS.

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KEEPRS RELATED LINKS

A Legacy for Success
From the largest adversity often comes the greatest triumph. It's a little odd to think that a successful retail shop started from a tragic event, but it's true. Click the link above to read the story.

Loved ones shed tears, share survival stories
Although she's been called many things — including widow, single parent and victim — Wendy Klinefelter Tragiai stood Sunday before about 300 people at St. Joseph Catholic Church and called herself a survivor.

Her remarks were part of the 24th Annual Ecumenical Service to honor fallen law enforcement officers, including her husband, St. Joseph Police Officer Brian Klinefelter, who was killed in the line of duty Jan. 29, 1996.

Minnesota Association of Women Police - Officer of the Year Award
Wendy Klinefelter Tragiai, owner of KEEPRS, sponsored the Officer of the Year Award.

Among Women Magazine (pdf 1.5Mb)
KEEPRS is highlighted in Among Women Magazine.

 

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